Elisha Telecom offers professional Asterisk consultancy services to help with all aspects of Asterisk PBX: overcome problems with VoIP PBX software, installation, setup and ongoing maintenance. Elisha Telecom also provides expertise on more advanced features such as Interactive Voice Response (IVR) development, integration with existing systems and creation of converged solutions.
Setting up a business telephony system is simple with the right support team. Here at Elisha Telecom, consultants offer solutions suitable for small businesses and large corporations.
The team at Elisha Telecom offers expert advice on the following:
• Asterisk IP-PBX installation, setup and maintenance
• Custom CTI (Computer-Telephony Integration) Application Development
• Integration with existing systems
• Legacy/Analogue Systems
• Office software systems/applications
• Converged Solutions – Single Communications platform for GSM/SMS/VoIP/Fax/Instant Messaging/Email/etc
• Call Centre Applications
WHAT IS ASTERISK
Asterisk is the premier open source telephony software. It is used to build business phone systems (also known as IP PBXs) and is the dominant solution for call centres and carrier networks due to its flexibility.
Asterisk provides comprehensive features such as Skills-based routing (SBR), Automatic Call Distribution (ACD), Interactive Voice Response menus (IVR), call recording, and multi-party conference bridging as standard. Being an open source solution means that there are no license costs and on-going software maintenance charges which makes Asterisk more cost effective as compared to proprietary solutions.
As the source to Asterisk is readily available under the terms of the open source licence, Computer Telephony Integration (CTI) and bespoke modifications to the core application can be tailored to match the needs of any business requirements no matter how diverse.
Elisha Telecom has been providing Asterisk solutions since the first official release of Asterisk in 2006. Elisha Telecom is also an established Digium partner which manufactures high quality telephony cards. It is also the original sponsor of the Asterisk project.